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Responsible Gaming

Funbet Casino is committed to promoting a safe, balanced and enjoyable approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks and take a break whenever gambling stops feeling comfortable.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every bet can result in a loss, regardless of previous results, personal knowledge or the outcome of earlier games. A winning streak does not make a future win more likely, and a loss does not mean that a win is due. Random outcomes cannot be predicted or controlled.

Contents

Before opening a game or placing a bet, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after essential costs such as rent, mortgage payments, food, bills, transport and other commitments have been covered. Never use borrowed money, money needed for household expenses or funds set aside for important obligations.

Helpful habits

  • Set a gambling budget for each day, week or month and stop when the budget has been reached.
  • Set a time limit before you start and take regular breaks away from the screen.
  • Keep gambling separate from everyday spending and do not increase your budget after a loss.
  • Avoid gambling when you are upset, tired, stressed, affected by alcohol or other substances, or trying to distract yourself from a personal problem.
  • Do not gamble to recover losses. Chasing losses can make financial and emotional difficulties worse.
  • Keep your account and payment methods secure, and do not allow another person to gamble through your account.
  • Review your gambling activity regularly so that deposits, bets, wins and losses remain clear.

It can also help to tell someone you trust about your gambling budget. An honest conversation with a partner, family member or friend can make it easier to stay accountable and notice changes in your behaviour.

Tools to help you stay in control

Account management and responsible gambling features may be available to help you manage how you use the service. The tools offered can depend on the account, product and applicable requirements. Read the information shown in your account carefully and contact the relevant support team through the available account or website channels if you need help understanding a setting.

Budget and deposit limits

Where available, a deposit limit can restrict the amount added to your account over a selected period. Choose a limit that fits your personal budget, not an amount based on what you hope to win. A limit should be set before gambling begins and reviewed only when you are calm and making a considered decision. A limit is not a guarantee that you will not lose money, because it may not cover all gambling activity or other accounts and services you use.

Time reminders and breaks

Time reminders, activity statements or session information can help you keep track of how long you have been playing and how much you have spent. Use these prompts as a reason to pause, stand up and reassess whether you still want to continue. Taking a break can reduce impulsive decisions and provide a clearer view of your gambling.

Self-exclusion and account closure

If you feel unable to control your gambling, consider taking a longer break or requesting self-exclusion where that option is available. Self-exclusion is a formal restriction intended to prevent access for an agreed period or under applicable arrangements. Account closure may also be available, but simply closing an account may not address gambling across other websites or venues. Consider seeking independent support at the same time.

Do not create another account or use another person's account to avoid a restriction. If you have asked for a gambling break, respect that decision and remove gambling applications, saved payment methods and promotional notifications where possible.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have gambled for a long time without concerns. It may develop gradually, and a person may not notice the change until gambling begins to affect finances, relationships, work, study, health or general wellbeing. There is no need to wait for a crisis before asking for help.

Possible warning signs

  • Spending more time or money gambling than you originally intended.
  • Feeling restless, irritable or uncomfortable when trying to cut back or stop.
  • Thinking about gambling frequently, including while working, studying or spending time with others.
  • Increasing the amount of a bet to seek the same level of excitement.
  • Trying to win back money lost through further gambling.
  • Borrowing money, selling possessions or using credit to fund gambling.
  • Keeping gambling secret, hiding transactions or giving misleading information about losses.
  • Missing work, study, appointments or family commitments because of gambling.
  • Feeling guilty, anxious, low or distressed after gambling, but continuing to gamble.
  • Using gambling to cope with stress, loneliness, sadness, anger or other difficult feelings.
  • Having arguments or financial problems connected with gambling.
  • Attempting to stop or reduce gambling and finding that you cannot do so.

One warning sign may be enough to justify taking a break and reviewing your gambling. If several signs apply to you, or someone close to you has raised concerns, stop gambling and seek confidential advice from an appropriately qualified support service. Support is available whether the problem is recent, long-standing or affecting someone close to you.

If you are concerned about someone else

You cannot control another person's gambling, but you can explain what you have noticed and encourage them to seek help. Choose a calm time, use specific examples and avoid blaming language. Protect shared finances where appropriate, do not lend money for gambling and seek advice about your own wellbeing. A gambling support service can explain practical steps for families and friends.

Getting help and protecting your account

If gambling is causing concern, stop playing and speak with an independent gambling support service in Australia. Services may offer confidential information, counselling, financial guidance and support for family members or friends. You can look for a recognised service available in your state or territory, or seek help from a qualified health professional. Your local community health service, doctor or mental health professional can also help you decide what support is suitable.

If you feel overwhelmed, unsafe or at immediate risk of harming yourself or another person, stop gambling and contact emergency services or an urgent crisis service in your location. Do not remain alone with an immediate safety concern. Gambling support is important, but urgent personal safety should always come first.

Practical steps you can take today

  1. Stop gambling and do not try to recover recent losses.
  2. Review your account activity and identify how much time and money has been spent.
  3. Set an appropriate limit, request a break or use self-exclusion where available.
  4. Remove saved payment methods and reduce access to gambling websites or applications.
  5. Tell a trusted person what is happening and ask them to help you follow your plan.
  6. Contact an independent gambling support service or qualified professional.
  7. Review household finances and obtain independent financial guidance if debts or bills are affected.

Age, account security and fair access

Gambling is intended for adults who meet the applicable age and eligibility requirements. Do not allow children or other unauthorised people to access your account. Keep login details private, use account security features where available and contact the relevant website support channel if you suspect that another person has accessed your account.

Responsible gambling information is provided to help you make informed decisions, but it cannot remove the risks associated with gambling. Features and requirements may vary, and no tool can replace personal judgement or professional support. Funbet Casino encourages players to gamble within their means, take concerns seriously and ask for help early.